Extended NWS Manufacturer's warranty on parts

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extended_warranty

Get Replacement Parts FREE During the period

of the Extended Warranty of your choice! 

 

$297.00 (Tax Inclusive)

 EXTENDED WARRANTY ON PARTS

Terms And Conditions

 

1. Extended Warranty on Parts Extra 12 Months $297.00

2. Extended Warranty on Parts Extra 24 Months = (2 Years) $497

3. Extended Warranty on Parts Extra 36 Months = (3 Years) $697

4. Extended Warranty on Parts Extra 60 Months = (5 Years) $897

5. Extended Warranty on Parts Extra 84 Months = (7 Years) $1,197

NO DISCOUNTS ON EXTENDED WARRANTY PLANS

All Components/ Parts except for the Shower Frame and Base are covered under the NWS extended manufacturer's warranty for an extra period of time of your selected choice.

After the original Manufacturer's 12-month warranty has expired from the moment of purchase. 

How to Claim:

In the event you need to make a warranty claim, please follow the following procedures:

For all claims: please remember to include ALL of the following information to enable us to process your query without delay:

 

 - Full name of the person who originally ordered the product
 - Best contact number
 - Invoice number
 - All associated tracking numbers
 - A detailed description of the reason for the claim

 - Photos of the issue with the parts 

 

Installation Disclaimer:

This Warranty specifically does not obligate No Worries Showers.com in any way regarding labor performed during installation. In the event that any issues/damage to the shower unit occurs due to incorrect installation or handling during installation, No Worries Showers.com will not be held responsible.

  • No Worries Showers Warranty does not cover any damages caused to the shower during Winter that may occur due to lack / incomplete or badly / wrongly done Winterizing

 

 

More Information
Product Name Extended NWS Manufacturer's warranty on parts

General Warranty Description:

All of No Worries Showers Products come with a manufacturer warranty for your Peace of Mind.

For Terms & Conditions, please see below:

-Stainless Steel Frame is covered under the manufacturer's warranty for 15 Years from the date of purchase

-All Components are covered under the manufacturer's warranty for 12 months from the date of purchase

How to Claim:

In the unlikely event you need to make a warranty claim, please follow the following procedures:

For all exchanges and claims: please remember to include ALL of the following information to enable us to process your query without delay:

- The full name of the person who originally ordered the product
- Best contact number
 -Invoice number
- All associated tracking numbers
 -A detailed description of the reason for exchange or the details of the claim

 -Photos of the issue with the product

Installation Disclaimer:

This Warranty specifically does not obligate No Worries Showers.com in any way regarding labor performed during installation. In the event that any issues/damage to the shower unit occurs due to incorrect installation, No Worries Showers.com will not be held responsible.
 
Delivery Fees During Claim:

Please note, delivery fees are not covered by warranty. Warranty applies to the manufacturing fault of the product only. The buyer will be responsible for all freight/delivery charges if the replacement of the faulty product/components is required.

Incorrect Product 


In the unlikely event of you receiving an incorrect product, please contact us within 48 hours of receipt of product for replacement. Verification will be required which may or may not include requests for photographic support. Please do not throw out or destroy the box the product came in as it will need to be re-packaged so it can be returned safely back to the warehouse.
 
Unauthorized Returns/Refused Shipments


Refused shipments are considered unauthorized returns and are subject to a 30% restocking fee. Freight charges are non-refundable.
 
Damage in Transit


The customer, or customer's agent, must be present at the time of delivery to carefully inspect all packages and items for damage or missing materials. If there are missing items or damage it must be clearly noted, at the time of the delivery, by the customer on the original consignment note. Immediately contact No Worries Showers and send copies of the consignment note. At discretion and upon acceptance of the claim by the carrier, No Worries Showers will send a replacement item(s) or refund the damages. 

All consignments are sent out and signed for in good order and condition. We do understand that the receiver/customers cannot always inspect all goods prior to signing for them.  However, we do need you to report any damages to us within 24 hours of receipt. This way all parties are protected by Insurance and we all can avoid any embarrassing and disappointing situations. Otherwise, all damages reported after this period of time will not be covered by Insurance at all.

We take issues with damages very seriously and are always focusing on ways to ensure they do not happen.  We do this through training of dock loading staff and also by continually looking at our systems and how we can improve what we do.

The last thing we want is to have a disappointed customer.  We want to ensure we provide you with the best possible service we can with the resources we have available so these bad situations can be avoided, and where they do occur, that it's a painless process to resolve.

 Assuming that the goods are subject to an appropriate domestic/household policy of insurance taken out by you our customers as part of your home and property insurance, we respectfully suggest that you promptly lodge a claim with your insurer.

Please be assured that we greatly value your custom and of our ongoing commitment to consistently and efficiently satisfying your future needs.

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Here you will find many answers to a lot of Frequently Asked Questions regarding our products and services.

 Please click on the question below that matches your inquiry and the answer will be displayed.

If you can not find the answer to your question, please submit your question

to us through the Contact Us page and we will be more than happy to assist.

 

PLEASE NOTE!!

AS MUCH AS THIS ARE  FULLY PLUMBED IN SHOWER PANEL SYSTEMS,

WE STRONGLY SUGGEST USING A LICENCED PLUMBER FOR YOUR SHOWER PANEL INSTALLATION.

 

 

1. Q: How do I install the SHOWER PANEL BY  WALL MOUNTING OPTION?

 This method is to be used if you would like to Wall Mount this unit.

 Please note, the Base Plate will Not be required for this method of installation( If it came with one )

 

 A.

 1. In order to wall mount this shower you will need to remove the back panel first ( If it came with one )

 2. Fix the 2 x wall mounting brackets, that are supplied with the shower, to the wall where you would like the shower to be positioned,

     make sure to space the mounting brackets to fit the crossbars at the rear of the shower panel.

 3. Hook up the hot and cold water hose on the shower panel with the existing hot and cold pipelines on your shower wall.

 4. Mount the shower panel by the crossbars onto the mounting brackets

 5. Once the wall mounting installation is complete, seal the sides of the shower panel with clear silicone on either side of the shower panel and Enjoy Your New Shower!

 

 

2. Q: How do I install the  SHOWER PANEL BY FREE STANDING OPTION?

This  method is to be used if you would like to install this unit as a

Free Standing  Shower using the base plate (Not Wall Mounted).

A.

1. Decide where you would like to position your shower, i.e. next to a swimming pool, on the decking, inside the bathroom

2. Install your Hot & Cold water pipes to where you want the shower located

3. Bring the pipes to a height of 320mm/12.6" above the ground finished with male iron union

4. Secure the base plate using the 4 x Dyna bolts on top of the pipes, with pipes protruding through the center of the base

5. Remove the back panel of the shower and slide the shower panel over the base sleeve

6. Connect your male iron unions to the female unions supplied with the easy hookers inside the shower panel.

7. Re-connect the back panel and Enjoy Your New Shower!

 

3. Q:  Can I pick up the shower?

A: We offer Free Delivery within the US, Canada, and Mexico.

  

4. Q: Where are the showers dispatched from?

A. We offer FREE Delivery within the US, Canada, and Mexico.

We have secure warehouses worldwide and they are in the US, Australia, and Europe we will dispatch your products from the warehouse that will have your product in stock at the time you place an order.

Please allow approximately ETA 7-10 business days to process and receive your order.  The delivery time is only an estimate and will depend on your location. Because your order will be handled by a freight forwarding company your tracking details will be provided to you as soon as they are made available to us, which may take a couple of days after the goods are physically dispatched from our warehouse.

 

 

 

5. Q: How long before I receive my product after placing an order?

APlease allow approximately ETA 7-10 business days to process and receive your order.  The delivery time is only an estimate and will depend on your location. Because your order will be handled by a freight forwarding company your tracking details will be provided to you as soon as they are made available to us, which may take a couple of days after the goods are physically dispatched from our warehouse.

 

6. Q: What are your warranty and return policies on shower panels?

A. General Warranty Description:

 -All No Worries Showers Products come with a manufacturer warranty for your Peace of Mind.

 -For Terms & Conditions, please Click Here:

 -Stainless Steel Frame is covered under the manufacturer's warranty for 15 Years from the date of purchase

 -All Components are covered under the manufacturer's warranty for 12 months from the date of purchase

 

 

7. Q: What are your showers made from?

A: All of our showers are made from Top Quality 316 Marine Grade Stainless Steel. Some of our Indoor models are made from 304 Industrial Strength Stainless Steel.

  

8. Q. Is your Stainless Steel Brushed or Not?

A.  Yes, all of our products have a Brushed Stainless Steel finish.

 

9. Q. Do I need to purchase any extra components or fittings in order to be able to install the shower?

 

A. No, you do not need to purchase anything extra. Everything that you will require for either Wall Mounting or Free Standing installation is part of this kit.

 

10. Q. Can I physically view the products before I purchase them?

A. We are a Shop Online Only and this is how we can offer you the most competitive prices on the marketplace. The products are exactly as you see them in the photos.

 

11. Q. What is the warranty?

 

A. We offer 15 Year Manufacturing warranty on the panel and 12 months on internal parts.

 

12. Q.  How do I care for my shower?

A. To look after these showers is extremely easy. All you need is a wipe down from time to time with a Stainless Steel Cleaner that can be purchased at any of your local supermarkets.

 

13. Q. Do I need a plumber to install it?

A. Yes, we strongly recommend for these units to be installed by a professional plumber.

 

14. Q. Where do I get replacement parts if I ever need them?

 

A. If you will ever require spare parts just email us and we will be more than happy to assist.

 

15. Q. Will your Black color outdoor showers fade?

A. No they will not as they are made with a Special Ion Plating Technology, which prevents the color from fading.

 

16. What is the thickness of your Stainless Steel?

A. These showers are made from Industrial/Marine Grade stainless steel and the thickness is 0.04".

 

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